You will receive the price list and be contacted by Hopus team to start new member enrolment procedure.
New Member - Enquiry
This procedure does not commit you to formally subscribe to the HOPUS service. Once your request has been validated, you will receive the price list and contractual conditions.
You will then be able to validate your membership.
FAQ
Please contact us if you have any additional question: faq@hopus.net
HOPUS is a French company, registered in Marseile (R.C.S 504 034 323).
Why HOPUS chose to be a company instead of an association?
The corporate route has been preferred for two main reasons; the
first one is arguably the ability to shorten decision cycles, the
second one is some tendencies for large companies, partners of
ours, to do business with structures of the same kind more easily.
So what do you do?
We operate an IP network and we offer IP connectivity to network
operators.
How to connect to HOPUS? any specific condition?
No, no specific condition. However, you have to have an AS number, a 24/7
NOC and be able to directly connect to any HOPUS active equipment.
That's it.
Are you affiliated to an Internet Service Provider?
No. HOPUS is a private company and works with both Internet access
and content/service providers. We offer a unique value
proposition to both types of partners by combining their best
interests.
Isn't it strange and quite disturbing that HOPUS claim to become a central
hub?
It's quite the opposite, really. HOPUS limits itself to a very
strict, simple and neutral technical intermediary. HOPUS tries to
limit its visibility and impact on everything, even on price. We
strive to remove our own interest from the general HOPUS equation;
for instance, HOPUS roughly makes similar money, traffic prices
going up or down. We just want to disappear from the equation.
What is the difference between HOPUS and a IXP?
With HOPUS, you have one agreement to validate in order to be able to reach
out to all HOPUS members. An Internet eXchange Point offers a platform on which
you can (and have to) make multiple traffic agreements with other participants.
On a technical side, HOPUS offers the ability to provide more control
over end-to-end service quality, including potential upstream ports saturation,
even on long distance. It's likely that IXPs will struggle to offer such level
of control and quality.
Any plan to expand the HOPUS network abroad and overseas?
Yes. HOPUS is a routed exchange, our network is routed.
Do you plan to change anything on your business model to reflect the cost
of the additional transport?
No. The HOPUS price list includes transport across regions.
Members
Who is connected right now?
Several network operators trust HOPUS and adopted HOPUS' model, they exchange their traffic and discuss their experience during the first phase. Check at the list!
Technical
What are the routes announced on HOPUS?
HOPUS announces all the legitimate routes announced by its members
(their routes, the routes of their direct clients and their
private peerings), no matter the point of connection.
Is a member allowed to refuse traffic from another open-peering member? Am I supposed
to negotiate with all other members to get my traffic routed on HOPUS to
specific networks?
No. All members select and choose the routes they announce on HOPUS. Any member
can then freely decide how to send its traffic to any other operator, through
HOPUS or not. But once a route is announced, the announcing member is committed
to accept traffic from other on the HOPUS network.
Is there a route-server available?
Yes. You have to establish a valid and direct BGP session with an HOPUS router
and the HOPUS AS. But HOPUS also proposes an optional (no extra fee) session
with a route-server (one route-server per POP). The HOPUS route-server does not
accept route announces from your AS but does announce all the routes from
members, removing the HOPUS AS from the as-path.
What are the SLAs?
No packet loss, packet transit less than 20ms on our national metropolitan
network, 4h GRS, no congestion.
And what if not?
If not, penalties.
How do you manage quality of service?
Our first task and commitment is to carefully design our network
topology and connectivity agreements with members. And in order to
get a clear picture of potential issues, we deploy network probes
on our members' networks to measure and control quality of
service.
Where are your POP, how to connect?
We prefer direct connections to our gears if you share presence on one of our primary pop.
However, alternate connection modes may be available, please reach us for details.
Do you publish your stats?
Detailed statistics are made available to HOPUS members.
Pricing model
This section presents the legacy HOPUS model. The Zen offer behaves like a standard flat pricing.
Yet your model triggers some payback towards the ISP, isn't it?
Yes. More specificly, the one who receives and brings traffic to his network get remuneration, in order to allow the expected quality. The one who emit pays the proper price for his traffic to flow in the best conditions. Members with bidirectionnal traffic should reach a financial balance. Appart the members who have choosen the ZEN proposal, this pricing scheme apply to all members connected to the HOPUS network.
In which way the HOPUS model is known for its transparency?
Hopus members, regardless of their size, nature or profile of their traffic, have all the same contract, with the same conditions. Each share the same rights and obligations.
Is HOPUS a traffic marketplace? Is it all about the big come back of
Band-X?
No. The purpose of HOPUS is to make Internet operators investments
and revenue streams clear, transparent and predictable. Prices are
fixed by HOPUS with the help of all HOPUS members and are intended
to be be stable in the mid/long term.
But I don't want price stability! I want to pay less for more bandwidth!
The principle HOPUS promotes tends to define the fair price. Be
assured that this will never be the lowest price. We strive to
help and define the best value for money, i.e. the best quality a
fair amount of money can buy. Our goal is this fair balance.
What is the HOPUS value proposition to ISPs?
HOPUS proposal to ISPs:
new revenue stream: a financial contribution to help them to
develop their domestic and international networks, for
incoming traffic they receive from the HOPUS network
simplicity: a unique point of contact for any technical or
practical matter, with clear and well managed rules, by
people respectful of their specific constraints and concerns,
speaking in the name of countless actors of any size or type
optimization: an actor happy to control and manage upstream
any issue or any risk on quality, such as flood or incident
cooperation: we are happy to collect local traffic in
specific regions and zones in order to help relieve
congestion on their backbones and reduce ISPs transport costs
quality: help to improve service operations
What is the HOPUS value proposition to content and service providers?
HOPUS offers to service and content providers:
a unique point of contact to reach a large numbers of access ISPs
and customers
an excellent quality of service
a fair price for the traffic they sent, transparently shared
by all HOPUS members
no arbitrary constraints (no commit, no specific or reserved
traffic), just simple and relevant technical rules
open to all, from a few dozens of Mb/s to sending up to
several hundred of Gb/s.
How is your price list established?
It's a fairly easy and surprisingly simple and fast process. We've
simply asked operators who wanted to send traffic how much they
were ready to spend for quality. We then asked operators willing
to receive traffic how much they thought they should receive for
this traffic and this level of quality. As the Internet market is
pretty open and clean, the two matched quickly. This process will
be regularly repeated in order to keep HOPUS price list valid and
relevant.
Net Neutrality
Does your business model jeopardize Net Neutrality?
No, quite the opposite. HOPUS founders promote net neutrality. Rules on HOPUS
are simply and merely based on technical requirements. Traffic on HOPUS is
strictly handled in a similar fashion, no matter the origin, type or size of
emitting or receiving entity or receiving device.
Still, HOPUS transit is supposed to be more reliable, isn't it?
Thank you for noticing it :) We strive to provide the best quality
of service, and we do that in a similar sense of buying traffic or
setting up private peerings with operators. The only difference is
that we do that in a very open, clean and shared fashion.
Additionally, we make these agreements available for any other
operator, including small ones for whom getting these types of
agreement is sometimes very difficult.
Objections
OMG, you're going to kill/destroy/ annihilate XYZ!
No, we won't. Operators, of any type and size, will always need a
vast variety of medium, platforms and actors to manage and share
traffic, including carriers, internet exchange points, peering
agreements etc. HOPUS, as a network and business model, is simply
one additional option in the toolbox operators have.
But call termination fees don't make any sense on the Internet!
Sometimes they don't, but in other situations they may do. We
respect any opinion on this matter and agree that ideally all
operators could openly share their traffic. The reality is that
many Internet service providers are struggling to send their
content or serve their users correctly at a decent price and that
Internet service access providers also contend with enormous
amounts of traffic and 4K streams, blocking their
backbones and increasing their own transport costs. So it's
perfectly fine to debate about what the world should be, but from
this perspective HOPUS aims at providing a pragmatic and efficient
solution to the world as it is. Our idea is to solve this problem,
for large and very demanded actors as well as for smaller and
sometimes ignored players. We think that our initiative combines
the best interests of all Internet actors and promotes a clear,
balanced and open model for everyone.